Our address is:
77 Monroe Center NW
Suite 600
Grand Rapids, MI 49503

Click on image for interactive version of the map 
Main Phone Number:
Toll Free: 1-800-968-3539
Local: (616) 456-7908
Fax Numbers:
(616) 454-6090
(616) 454-9862
Account Balance Line:
(616) 493-8138

Please contact us with any questions
and we will be happy to assist you.
Contacts For FSA, HRA/MRA & COBRA Administration
Sarah Chase
Phone Extension: 101
E-mail:
Kate Avink
Phone Extension: 102
E-mail:
Karen Evans
Phone Extension: 103
E-mail:
Roger Haan
Phone Extension: 104
E-mail:
Mandi Merritt
Phone Extension: 105
E-mail:
Amy Peplinski
Phone Extension: 106
E-mail:
Megan Poertner
Phone Extension: 107
E-mail:
Rachael Wolfert
Phone Extension: 110
E-mail:
Lynette Battaglio
Phone Extension: 111
E-mail:
Shayne Doorn
Phone Extension: 113
E-mail:
Contacts For Qualified Plans Questions
Mark Stowe
Phone Extension: 108
E-mail:
Ellen VanderPloeg
Phone Extension: 109
E-mail:
HRA • SECTION 105 Health Reimbursement Arrangements |
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HSA • SECTION 223 Health Savings Accounts |
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SECTION 213 Reimbursable / Unreimbursable Expenses |
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